30-day money-back guarantee
Tameem offers a 30-day money-back guarantee. If you're not satisfied with your membership or card purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Payments are handled by our payment provider and Merchant of Record, Paddle. To request a refund, visit https://paddle.net or contact us through the app chat and we'll point you to the right place.
Paddle's own refund policy also applies: https://www.paddle.com/legal/refund-policy
Cancelling a membership
You can cancel any time from Me → Manage, switch plan or cancel. You keep access until the end of the period you paid for.